Tyco Group Privacy Policy
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1. Introduction
Tyco Group ("we," "us," or "our") is committed to protecting the privacy and security of our clients and website users. This Privacy Policy outlines how we collect, use, store, and disclose personal data, as well as your rights in relation to this data.
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2. Data We Collect
We collect the following types of personal data:
- Contact Information: Name, email address, phone number, and mailing address.
- Payment Information: Bank account details, transaction records, and invoicing information.
- Technical Data: IP address, browser type, operating system, and information about how you use our website (cookies, log files, etc.).
- Service Data: Any information related to the services we provide to you, including project requirements and communication history.
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3. How We Collect Data
We collect personal data through:
- Direct Interaction: When you fill out forms, contact us by email, or engage in our services.
- Automated Technologies: When you visit our website, we may use cookies and other tracking technologies to collect technical data.
- Third-Party Sources: We may collect data from publicly available sources, credit agencies, or partners that assist us in delivering our services.
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4. How We Use Your Data
We use your data to:
- Provide our services, process transactions, and deliver project outcomes.
- Manage our relationship with you, including handling inquiries, requests, or feedback.
- Send you important communications related to your services or changes to our policies.
- Improve our website’s functionality and user experience.
- Ensure compliance with legal obligations and protect the integrity of our business.
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5. Legal Basis for Processing Data
We only process personal data when we have a valid legal reason to do so, including:
- Contractual Obligations: To fulfil the services you have contracted us for.
- Legitimate Interests: To manage our business, improve services, and maintain client relationships.
- Consent: When you have given us permission, for example, to receive marketing communications.
- Legal Compliance: To meet any regulatory or legal obligations, such as record-keeping or fraud prevention.
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6. How We Share Your Data
We may share your personal data with:
- Service Providers: Third-party companies that assist us with IT support, payment processing, or other administrative services.
- Legal Authorities: If required by law, we may disclose your data to government bodies or regulatory authorities.
- Business Partners: In some cases, with your consent, we may share your data with partners that help us provide our services.
We do not sell or rent your personal information to third parties.
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7. Data Security
We take the security of your personal data seriously and implement the following measures:
- Encryption: Sensitive information is encrypted both in transit and at rest.
- Access Control: Access to your personal data is restricted to authorized personnel only.
- Regular Audits: We conduct regular audits and security assessments to ensure data protection measures are up to date.
Despite these precautions, no data transmission over the internet is entirely secure. You provide personal data at your own risk.
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8. Data Retention
We retain your personal data only as long as necessary to:
- Fulfill the purposes for which it was collected.
- Meet legal or regulatory requirements.
- Maintain accurate business and financial records.
Once your data is no longer required, we will securely delete or anonymize it.
9. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Ask us to update or correct any inaccurate information.
- Erasure: Request that we delete your personal data, subject to certain legal conditions.
- Restriction: Ask us to restrict how we process your data.
- Objection: Object to the processing of your data for specific purposes, such as marketing.
- Data Portability: Request a copy of your personal data in a structured, commonly used format.
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10. Cookies
Our website uses cookies to improve your browsing experience. Cookies are small files stored on your device that track your activity on our site. You can control or disable cookies via your browser settings, but please note that this may affect your experience on our website.
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11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and significant updates will be communicated to you directly if necessary. Continued use of our services after changes are made indicates your acceptance of the updated policy.